Shipping policy
Shipping Policy
Thank you for visiting and shopping with us. Below are the terms and conditions that constitute our Shipping Policy.
Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. In case of a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Times
As we work with international suppliers, delivery times may vary depending on your location. Estimated shipping times are as follows:
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Canada: 7–12 business days
Please note that these are estimated delivery times and delays may occur due to customs, weather conditions, or carrier issues.
Shipping Costs
Shipping fees are calculated at checkout. We may offer free shipping promotions from time to time.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow 2–5 days for tracking information to become available.
Customs, Duties, and Taxes
We are not responsible for any customs duties or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Lost or Delayed Packages
We are not liable for any products lost or delayed during shipping. However, if you experience any issues, please contact us and we will do our best to assist you.
Incorrect Address
Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us
If you have any questions about your order or this Shipping Policy, please contact us at: contact@krysmastore.com
Thank you for your trust and support.